Frequently asked questions
About Vehicle Report
The Vehicle Report gives you all the important information you need to decide whether to buy the vehicle or not, and at what price. It gives you relevant details about the vehicle specifications, its history and the current market value. It also gives you an estimation of the total cost of ownership. With this information you can negotiate better or avoid costly mistakes, like buying a car that is actually from a different production year, or buying a car that has been imported and had some serious previous damages, or buying a vehicle for much more than it’s worth.
We are confident to say that our data is the most accurate, by quite a long way. We have been researching vehicle specifications and market values for over a decade. We collect, clean, normalize, aggregate, compare and analyze millions of data-points per day. In fact, we collect more information, from a wider variety of sources than any other service. We also use artificial intelligence to identify movement in prices and we employ in-house researchers who check and verify our data everyday to make sure that we can give you the most accurate and comprehensive data about your vehicle. As is always the case when using external sources some errors may exist. We try to minimize this by using many different sources and enforcing strict quality controls. If you do find some errors in our data please let us know, and we’ll be sure to correct those immediately, and of course provide you with a full refund for that report.
One Vehicle Report costs AED 79 If you buy 3 reports, you pay just AED 69 per report If you buy 5 reports, you pay just AED 59 per report If you buy 10 reports, you pay just AED 49 per report If you buy 20 reports, you pay just AED 39 per report And if you buy 50 reports, you pay just AED 35 per report
* All prices are inclusive of VAT
Absolutely. We have secured our website and payment gateway and encrypt all your information to protect it from any unauthorized access.
No. We do not store your credit card information in our servers, nor do we intend to. The card details you input in our website are directly transferred to the payment merchant using SSL encryption.
We will keep the link to your vehicle report active for 30 days. You can also access it through the Vehicle Report website, in the ‘My Account’.
We need a couple of details before we generate your report. Completing this information takes no more than 2 minutes. After we have received this information and we have confirmed your payment we generate the report instantaneously.
You can find your purchased report(s) in the ‘My Account’ section of our website. Go to your account page to see the details.
In order to login to the website you need to register first. Please click on this link to go to the registration page.
You may go to the My Account section from top navigation where you will find the Change Password option. Alternatively, you can click on this link to go to change password page (applies to already logged in users).
You can go to this link to reset your password. Provide your account email-address and our system will send you an email with instructions to reset your password.
You may go to My Account page to see your purchased reports.
You can re-send the authentication email/code to your email/phone from My Profile page. If you do not receive it after multiple retries then contact our support using this link. We will get back to you as soon as possible.
You can click on this link to fill in our contact form. Our team will get in touch with you as soon as possible.
Vehicle Identification Number (VIN) and Specifications
The vehicle identification number (VIN) is composed of 17 characters (digits and capital letters) and acts as a unique identifier for the vehicle.
In most cases, you will find the VIN below the front windshield, on the dashboard at the driver's side. You may also find the VIN number on the driver's side door pillar. You can often also find it on your vehicle’s registration card. Although the VIN there may have been incorrectly spelled while during the data entry. We recommend checking it on the vehicle itself.
The VIN is not a requirement to get the report. However, we strongly recommend providing it as we use it to check external databases for any record of import, accidents and damages. These events may have a direct impact on the vehicles market value.
There are multiple ways to confirm the exact trim/spec of your vehicle.
The trim/ specifications are usually listed in the vehicle’s owner manual.
The original invoice of the vehicle usually mention the trim/ specifications.
The trim/ specifications are also often mentioned on the vehicle.
If you can confirm the engine size, horsepower, number of seats and doors you may be able to confirm the trim by doing a quick search online.
Total Cost of Ownership (TCO) is a comprehensive tool designed for VehicleReport users to calculate the total monthly expense incurred if they use the vehicle in question. This section allows you to change and set the major expense points according to your usage and driving trend and the result is a total cost that would be required on a monthly basis to own this vehicle.